OTTAWA RESOURCES

Need Immediate Help? >> First Things First >> Crisis Lines & Emergency Shelters >> Housing >> Food, Clothing & Furniture >> Health & Addiction >> Information Lines, Support Groups & Drop-Ins >> Financial, Legal & Identification Cards >> Employment, Learning & Leasure >> Other Guides >> Contact Us >> Travelling to USA?

Food, Clothing and Furniture
For emergency supply of groceries call the food bank in your area.
Ottawa Good Food Box: 613-860-6767
Food Banks (arranged by city area).
Main Ottawa Food Bank: 613-745-7001
Downtown
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Centretown Emergency Food Centre: 613-232-3059
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507 Bank St. Mon: 12pm-2:30pm, Tue, Thu and Fri: 12pm-2pm, closed Wed
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Community and Family Services, Salvation Army: 1-800-725-2769 or 613-241-1573
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171 George St. Mon-Wed & Fri 9am-11:30am & 12:30pm-3:30pm, Thu 9am-11:30am
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Dalhousie Food Cupboard: 613-230-3982
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211 Bronson Ave. Tue and Thu 11am-3pm
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Shepherds of Good Hope Grocery Program: 613-789-8210
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233 Murray St. Wed & Fri 10am-1pm
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Ottawa South
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Confederation Court Community House: 613-521-6807
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2483A Walkley Rd. Wed 1-3pm
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Heron Emergency Food Centre (Inside Heron Community Centre): 613-737-9090
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1480 Heron Rd. Tue & Thu 1:30-3:30pm, Wed 6-8pm, Fri 9:30-11:30am
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The Food Pavilion: 613-247-7772
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14 Tapiola Cres. Tues 6-8pm, Fri 10-11:30am
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Russell Heights Community House: 613-736-9855
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1799E Russell Rd. Wed 4:30-6pm
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Debra Dynes Emergency Food Bank: 613-224-3824
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​85-955 Debra Ave. Emergency Food once per month, plus after-hours nutrition for grades 1-6
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Mon-Fri 9:00am-12:00pm & 1-3pm, closed Tuesday mornings
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West End
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Caldwell Family Centre: 613-728-1800
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​1100 Medford St. #20 Tue-Fri 9am-12pm and 1pm-4pm
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Foster Farm Family House Food Bank: 613-596-4866
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​334-1085 Ramsey Cres. Tue 9:30-11:30am, Wed 9-11 am
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* For students only: 5-7pm, Thu 9:30-11:30am, Fri 12:30-2:30pm
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Kanata Food Cupboard: 613-836-7847
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​20 Young Rd. Call & leave a message, pick-up by appointment. Mon-Fri (Evenings)
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Morrison Gardens Emergency Food Centre (PQCHC): 613-596-6229
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985A Morrison Dr. Mon 6-8pm, Wed & Fri 9:30-11:30am
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Parkdale Food Centre: 613-722-8019
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​30 Rosemount Ave. Unit 2 Tue & Thu 11am-3pm
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Pinecrest Terrace Community House: 613-596-6703
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2483B Iris St. Mon 6-8pm, Wed 1-3pm, Fri 9:30-11:30am
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Samaritan Support Services of Ottawa-Carleton: 613-729-3172 x 3
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​1820 Carling Ave. East side door. Fri 3-4pm
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East End
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Cumberland Community Resource Centre: 613-830-4357
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240 Centrum, Tue 4:30-7pm, Thu 1:30-4pm, Fri 9am-12pm
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Gloucester Emergency Food Cupboard: 613-749-4728
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​2040 Arrowsmith Dr. Mon 6:30-8:30pm, Wed 12-2pm, Fri 9:30-11:30am
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Miriam Centre - (baby food only): 613-830-8623
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​30-2742 St Joseph Blvd, Mon-Thu 9:30am-4pm. Closed in July
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Overbrook Emergency Food Cupboard: 613-745-0073
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​225 Donald St. Suite 120, Mon 1-3pm, Wed 3:30-7pm, Fri 9-11am
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Partage Vanier Food Bank (CSC Vanier): 613-747-2839
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161 Marier Ave. Tue 1-4pm, Thu 5:30-7:30pm, Fri 10am-12pm
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Meal Programs
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Foster Farm Community Centre: 613-828-2004
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​1065 Ramsay Cres. Mon, Wed & Fri 11am-12pm. Closed July & August
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The Ottawa Mission: 613-234-1144
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35 Waller St. 7 days/week: 8am breakfast, 3pm dinner
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Morrison Gardens: 613-596-6229
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​985A Morrison Dr. Mon 6-8pm, Wed & Fri 9:30-11:30am. Closed July and August
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Salvation Army: 613-241-1573
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​171 George St. 7 days/week: 8am and 3pm
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Shepherds of Good Hope: 613-789-8210
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233 Murray St. 11:30am-12:30pm
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St Joe's Women's Centre: 613- 231-6722
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151 Laurier East (Women 18 and over, children 0-16 yrs).
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Mon-Fri breakfast 9:30-11am, lunch 12-1pm, snack 2:30pm
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St Luke's Table: 613-234-6287
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760 Somerset W, Mon-Fri 8am-11:15am & 12pm-1:45pm
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Ottawa Bikers Church: 613-740-0607 155 Carillon St. Vanier
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Drop-In Cafe Tuesdays 11am-2pm
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Affordable Clothing
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Community Laundry Co-operative: 613-244-4524
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​404 McArthur Rd. low cost laundry, donated clothes & bedding. Call for days & hours of operation
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Centre 507: 613-233-5626
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​507 Bank St. Mon-Fri 12-3:30pm, Sun 1-4pm, Mon, Wed, Thu 5:30-9pm
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Children's Snowsuit Fund: 613-746-8719
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225 Donald St. Tue - Sat 9am-4pm
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May Court Bargain Box: 613-235-0333
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​228 Laurier East. Tues - Thurs 9:30am - 3:30pm (different summer & winter hours)
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The Ottawa Mission: 613-234-1144
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​35 Waller St. Mon, Wed, Fri 9:30am - 10:15am
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Ottawa Neighbourhood Services: 613-728-3737
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10 Rideau Heights Dr. Mon-Fri 9am-5pm, Sat 9am-4pm
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Saint Vincent de Paul: 613-722-7166
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​1273 Wellington St W. Mon-Wed: 9am-5:30 pm, Thurs & Fri: 9am-8pm, Sat 9am-5pm
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Salvation Army Thrift Stores: 613-247-1435
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​7 locations in Ottawa, phone or visit website for addresses and hours
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Value Village - multiple locations in Ottawa, visit website or phone for hours
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1824 Bank St: 613-526-5551
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1375 Clyde Ave: 613-288-1390
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1221 Cyrville Road: 613-749-4977
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4220 Innes Road Orleans: 613-837-9080
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5487 Hazeldean Road Kanata: 613-836-1549
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Bibles for Missions Thrift Store: 613-288-1996
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​1545 Merivale Rd. Mon-Sat 10am-5pm
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Goodwill: 613-693-0809
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​1620 Merivale Rd. Mon-Fri 9am -9pm, Sat 9am-6pm, Sun 12-5pm
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St. John's Community Shop: 613-232-4500 ext.18
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​154 Somerset at Elgin. Mon-Sat: 12-4pm. *Call to verify opening hours
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The May Court Bargain Box: 613-235-0333
228 Laurier Avenue E. Mon: 12:30-3:30pm, Tues-Fri: 9:30am-3:30pm, Sat: 10am-1pm -
St. Martin's Nearly New Shop: 613-722-6077
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2120 Prince Charles Rd. (at Lockhart) (one block behind Carlingwood Shopping Centre)
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Used Furniture
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Fil’s Furniture: 505B Gladstone Ave. 613-565-3497
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Ottawa Neighbourhood Services: 10 Rideau Heights. 613-728-3737
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St Vincent de Paul: 1273 Wellington St. 613-722-7166
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Pennysaver Newspaper: 613-733-4099
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Total Home Consignment: 1860 Bank St #4. 613-746-5004
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Surplus Warehouse (mostly recycled office furniture) 716 Industrial Ave. 613-247-4000
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Surplus Furniture: 1800 St. Laurent Blvd. 613-247-3300
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Awesome Used Furniture & Appliances: 500 Gladstone Ave. 613-761-7041
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Ottawa Office Furniture Liquidators: 383 Catherine St. 613-239-3863
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Uncle Bucks Used Appliances: 617 St Laurent Blvd. 613-744-8324
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Wellington Antique & Consignment Market: 1244 Wellington Street W. 613-761-6264
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Habitat For Humanity Restore: 2370 Walkley Rd. 613-744-7769

Health and Addiction Services
General Health Services
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Carlington Community and Health Services: 613-722-2161
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Centretown Community Health Centre: 613-233-4443
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Family Medicine Centre, Civic Campus, 210 Melrose Ave: 613-761-4334
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Family Medicine Center (Élisabeth Bruyère Pavilion): 613-241-3344
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Find A Doctor Service: 1-800-445-1822
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Health Card: 613-783-4400
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Needle Exchange Program (The Site), provides clean needles, bleach kits, HIV/AIDS info, testing, confidential referrals: 613-232-3232
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Pinecrest-Queensway Health and Community Services: 613-820-2001
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Sandy Hill Community Health Centre: 613-789-8458
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Sexual Assault/Partner Abuse Care Program (for those who have experienced sexual or partner assault within the last 2 weeks go to: Emergency Dept, Civic Hospital, 1053 Carling Ave): 613-738-3762
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Sexual Health Centre: 613-234-4641
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Somerset West Community Health Centre: 613-238-8210
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SouthEast Ottawa Centre for a Healthy Community: 613-737-4809
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Telehealth Ontario: 1-866-797-0000
Mental Health Services
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Anxiety Disorders Association of Ontario, 153 Chapel St: 613-729-6761
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Assertive Community Treatment, 205-1355 Bank St: 613-722-6521 x 7300
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Brockville Psychiatric Hospital, PO Box 1050, Brockville, K6V 5W7: 613-345-1461
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Canadian Mental Health Association, 301-1355 Bank St, Mon-Fri 9:00am-5:00pm: 613-737-7791
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Centre psycho-social pour enfants et familles d’Ottawa, 150 Montreal Rd, Ste. 300: 613-789-2240
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Depression/Anxiety Support Group, Eastern Ottawa Resource Centre, Beacon Hill Shopping Centre, 2339 Ogilvie Rd, 1st Floor: 613-741-6025
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Mood Disorders Ottawa (MDO), c/o CMHA, 1355 Bank St: 613-526-5406
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Les ateliers de L’Élan Inc, 338 Montreal Rd: 613-744-2244
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Mental Health Program, Family Service Centre, 312 Parkdale Ave: 613-725-3601 x 117
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Mental Health Program, Montfort Hospital, 713 Montreal Rd: 613-746-4621 x 3916
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OCD Support Group of Ottawa, McNabb Community Centre, 180 Percy St - contact before attending, meets every second Wed from 7:30pm-10:30pm: 613-736-7364
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Outpatient Therapy – Psychiatry, Ottawa Hospital, Civic campus, 1053 Carling Ave, A6, 6th floor: 613-761-4581
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Psychiatric Emergency Service, 1053 Carling Ave and 501 Smyth Rd: 613-722-7000
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Youth Net, CHEO, 401 Smyth Rd: 613-738-3915
Medical Clinics
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For medical care there are clinics open 7 days a week, with or without an appointment. See the Yellow Pages Directory under the heading "Clinics".
Alcohol and Addiction Services
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Alcoholics Anonymous: 613-237-6000
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Amethyst Women's Addiction Centre: 613-563-0363
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Ottawa Withdrawl Management Centre, 62 Bruyère St: 613-241-1525
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Empathy House for women: 613-730-7319
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Harvest House Ministries for men: 613-521-9114
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Maison Fraternité pour les francophones: 613-744-7469
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Newgate 180: 613-269-2672
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Rideauwood Addiction and Family Services, Problem Gambling Services also available: 613-724-4881
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Royal Ottawa Hospital (ROHCG) Substance Use And Concurrent Disorders Program: 613-722-6521 x 6508
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Salvation Army Anchorage Program for men: 613-562-1888 x 302
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Serenity House for men: 613-733-3574
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Serenity Renewal for families: 613-523-5143
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Sobriety House for men: 613-233-0828
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Vesta Recovery Program for women, 101 James St, call first: 613-233-0353

Information Lines, Support Groups, Counselling and Drop-Ins
Information Lines
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Service Ontario (information on Ontario government programs and services): 613-238-3630
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AIDS/Sexual Health Information Line: 613-563-2437
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Community Information Centre of Ottawa: 613-241-4636
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Drug, Alcohol and Mental Health Information Line: 1-800-463-6273
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Gayline: 613-580-2610
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OCTranspo Bus Information: 613-741-4390
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Ontario College of Physicians and Surgeons (complaints and finding a doctor): 1-800-268-7096
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Kid’s Help Phone: 1-800-668-6868
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Poison Information Centre: 1-800-268-9017
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Public Health Information Line: 613-580-6744
Self-Help, Discussion and Peer Support Groups
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AIDS Committee of Ottawa: 613-238-5014
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Al Anon and Alateen Family Groups: 613-860-3431
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Alcoholics Anonymous: 613-237-6000
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Anxiety Disorders Association: 613-729-6761
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Depression/Manic Depression Support Groups, Charlie’s Rap Group: 613-265-4432
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Mood Disorders Ottawa Information Line: 613-526-5406
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Family-to-Family Education Program: 613-737-7791
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Recreation Events Information: 613-526-5406
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Gamblers Anonymous: 613-567-3271
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Les ateliers de L’Elan Inc: 613-744-2244
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Narcotics Anonymous: 1-888-811-3887
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Nicotine Anonymous Tue 20:00pm-21:30pm, Dalhousie Community Centre, 755 Somerset
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Obsessive-Compulsive Self-Help, evenings: 613-736-7364
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Odawa Native Friendship Centre: 613-722-3811
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Olde Forge Community Resource Centre, for self-help group information for seniors: 613-829-9777
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Ottawa Independent Living Resource Centre: 613-236-2558
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Overeaters Anonymous: 613-820-5669
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Partners for Progress Program, Canadian Mental Health Association: 613-737-7791
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Pink Triangle Services, 331 Cooper Street, for gay, lesbian, bisexual, trans, two spirit and queer, 14:00pm-21:00pm: 613-563-4818
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Psychiatric Survivors of Ottawa, Mon-Fri 12:00pm-16:00pm: 613-567-4379
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Schizophrenia Friendship Support Group: 613-722-6521 x 7776
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Sex Addicts Anonymous: 613-786-1060
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Sexual Assault Support Centre: 613-725-2160
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How to help a friend who feels suicidal - link here ...
Services for Aboriginals
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Aboriginal Women’s Support Centre, 1155 Lola Street: 613-741-5590
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Gignul Non-Profit Housing Corporation, 396 MacLaren St: 613-232-0016
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Inuit Non-Profit Housing Corporation, 311 McArthur Ave Suite 102: 613-741-1449
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Kateri Native Ministry: 613-565-4180
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Kumik Teaching/Healing Lodge, 10 Wellington St, Gatineau: 613-997-9703
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Odawa Native Friendship Centre, 12 Stirling Ave: 613-789-3077
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Tungasuvvingat Inuit, 297 Savard Ave: 613-740-0670
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Wabano Health Centre, 299 Montreal Rd: 613-748-0657
Counselling and Support
The following centres offer various individual and/or group counselling and support services. Call for further information.
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Amethyst Women's Addiction Centre: 613-563-0363
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Bereaved Families of Ontario, Ottawa Region: 613-567-4278
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Carlington Community and Health Services: 613-722-4000
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Catholic Family Services: 613-233-8478
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Centre for Counselling & Pastoral Services: 613-782-3022
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Centretown Community Health Centre: 613-233-4443
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Citizen Advocacy of Ottawa-Carleton: 613-761-9522
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Family Services Ottawa (sliding fee scale and Mental Health Program offers free counselling): 613-725-3601
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Eastern Ottawa Resource Centre: 613-741-6025
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Inuit Community Centre, Tungasuvvingat Inuit: 613-563-3546
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Jewish Family Services of Ottawa-Carleton: 613-722-2225
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Kumik Aboriginal Teaching & Healing Lodge: 613-997-9703
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Lower Town Community Resource Centre: 613-789-3930
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Men’s Project (male survivors only): 613-230-6179
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Nepean/Rideau and Osgoode Community Resource Centre: 613-596-5626
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Orleans/Cumberland Community Resource Centre: 613-830-4357
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Overbrook-Forbes Community Services: 613-745-0073
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Partners for Progress Program, Canadian Mental Health Association: 613-737-7791
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Pinecrest-Queensway Health and Community Services: 613-820-4922
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Regional Case Management Services c/o CMHA: 613-737-7791
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Sandy Hill Community Health Centre: 613-789-7752
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Sexual Assault Support Centre: 613-234-2266
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Somerset West Community Health Centre: 613-238-8210
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South-East Ottawa Centre for a Healthy Community: 613-737-4809
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Vanier Community Service Centre: 613-744-2892
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Western Ottawa Community Resource Centre: 613-591-3686
Drop-Ins
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A Post-Psychiatric Leisure Experience, (APPLE): 613-238-1209
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Centre 454, 454 King Edward Ave: 613-235-4351 x 236
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Centre 507, 507 Bank St: 613-233-5626
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Centre Espoir Sophie, 145 Murray St, for Francophone women, Tue-Thu 15:00pm-21:00pm: 613-789-5119
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Frank Street Drop-In, 166 Frank St, Tue-Thu 18:00pm-21:00pm, Wed Movie 13:00pm-15:00pm, Fri & Sat 18:00pm-22:00pm: 613-564-4106
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Independent Living Centre Drop-In, 214 Montreal Rd, Vanier, for the disabled community: 613-236-2558
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Les ateliers de L’Elan Inc: 613-744-2244
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The Door, 755 Somerset Street West, Mon-Thu 16:00pm-21:00pm, Ages 12-18 recreation, social and education programs: 613-237-3667‎
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The Living Room, Suite 700-251 Bank St, for people with AIDS/HIV, Mon, Tue, Thu 12:00pm-17:00pm, Fri 12:00pm-16:00pm: 613-563-0851
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The Mission, 35 Waller St, 7 days/week, 8:00am breakfast, 15:00pm dinner: 613-234-1144
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Odawa Native Friendship Centre Drop-In, 510 Rideau St: 613-789-3077
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Pinecrest-Queensway Drop-In, 2nd Flr, 1365 Richmond Rd, Wed 13:00pm-15:00pm: 613-820-4922
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Psychiatric Survivors of Ottawa, Suite 313 - 211 Bronson Ave, Mon-Fri 12:00pm-16:00pm: 613-567-4379
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Shepherds of Good Hope, Evening Drop-in, 233 Murray St., Soup & Sandwiches, 15:30pm-21:30pm, 7 nights/week: 613-789-8210
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St. Joe's Women’s Centre, 151 Laurier East, 9:00pm-16:00pm, Mon-Fri (women and children): 613-231-6722
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St Luke's Lunch Club and Drop-In, 760 Somerset West (hrs: 8:00am-2:00pm), Mon-Fri, breakfast 8:00am-9:00am, lunch 12:00pm-13:00pm: 613-238-4193, 613-234-6287
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The Well, 154 Somerset West (for women and children) Mon 09:30am-13:30pm Tue-Fri 09:00am-16:00pm (Office): 613- 594-8861 (Women’s line): 613- 594-2843
Parenting and Family Resources
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Bethany Hope Centre, 820 Woodroffe Ave (for young/single parent families (25 and under)): 613-725-1733
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Boys and Girls Club of Ottawa: 613-232-0925
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Brighter Futures for Children of Young Single Parents: 613-749-4584
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Child Care Information: 613-248-3605
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Family Services Ottawa, Counselling and Groups such as: Children of Separated/Divorced Families, Children Who Have Witnessed Abuse: 613-725-3601
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Kids Help Phone: 1-800-668-6868
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Ottawa Parent Newspaper, free at grocery store news stands
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Parent Resource Centre: 613-565-2467
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Scouts Canada, National Capital Region: 613-225-2770
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Waupoos Foundation low cost family vacations: 613-822-2189
Youth Support
Youth Net youth mental health promotion, early intervention & resources: 613-738-3915
Youth Services Bureau of Ottawa: 613-729-1000
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Downtown: 613-241-7788
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East End: 613-834-2660
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West End: 613-596-5621
Mobile Crisis unit: 613-260-2360
Child, Youth & Family Crisis Line: 613-260-2360
Need Immediate Help? >> First Things First >> Crisis Lines & Emergency Shelters >> Housing >> Food, Clothing & Furniture >> Health & Addiction >> Information Lines, Support Groups & Drop-Ins >> Financial, Legal & Identification Cards >> Employment, Learning & Leasure >> Other Guides >> Contact Us >> Travelling to USA?